Card Security Tips

Car Security Tips

Access Bank and her partner card schemes (Interswitch, Visa, Valucard) will never send you an e-mail asking for confidential information such as account numbers, passwords, PIN numbers, credit card numbers or social security numbers.

Protect yourself from fraudulent e-mails (phishing) claiming to be from a credit card company, bank’s website or any other website for that matter. Delete unsolicited e-mail or sms that asks for this type of personal information. If you suspect you've provided confidential information to a fraudulent site or individual, contact the customer service number on the back of your card or from your account statement. You can report e-mail fraud claiming to be from any of our partner card schemes by forwarding the suspicious message to:

Take note of the following tips:

  • Never write down your Personal Identification Number (PIN)–memorize it!
  •  Never disclose PIN numbers to anyone.
  • When selecting a PIN, do not choose numbers and letters that can be easily identified. Avoid using initials, phone numbers or birth dates.
  • Ensure you sign the signature panel on your card as soon as card is received.
  •  Make a record of card account numbers and telephone numbers for reporting lost or stolen cards. Keep this list in a safe place.
  • Make sure your card is returned after every purchase.
  • Never give card numbers over the phone, unless you have initiated the call.
  • Always verify the transaction amount before signing the sales receipt.
  • Always check sales vouchers to verify that the amount on the customer copy of the receipt matches the amount recorded on the merchant copy.
  •  Know who has access to your cards.
  • Do not leave cards in the glove compartment of your car.
  •  Report lost or stolen cards to your issuing bank immediately.
  •  Report suspicious activities to your issuing bank.
  • Do not use your card to make purchases online on websites you are not sure of its security.
  • Some of those websites do not require your PIN for payments to be made from your account.
  • Where it is a fraudulent website, your card details can be used to make purchases online.
  • Enrol for VbyV so as to minimize the risks of being defrauded.
  • Your card is as important as your PIN.

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