Fraud Alert
Because we care, we listen. If you have complaints that have remained unsolved for 90 days and above, Our Customers' Ombudsman of Access Bank will mediate. The Ombuds Process is an Alternative Dispute Resolution yet informal medium wherein an aggrieved customer may lodge complaints.
Open an account nowPlease do not acknowledge any PROMO, SMS or PHONE CALL notifying you of a cash prize, even if it is from a Telecoms provider. You might also be asked to go to the nearest ATM to input some numbers before you can claim your prize.
Please call the Telecom provider to ascertain genuineness of the PROMO, SMS or PHONE CALL before committing yourself.
Stay safe by staying alert!
In case of fraud or loss of cards/cheque-books or any fraudulent activity not associated with Online Banking, contact us on any of the following:
Call center: 250788145300, orTalk to us about how we could support your business, please call us on:
You can also call our Numbers:
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