Ikaze Agency Banking

You no longer need to go far to bank with us.

Access Ikaze provides access to financial services right within your neighbourhood. Our authorized Agents process transactions quickly and easily via platforms such as Point-of–Sale (POS) terminals or Mobile Phones.

With Access Ikaze, you have the opportunity to carry out transactions without visiting a branch.

 

Services Offered

  • Cash Deposits
  • Cash Withdrawals
  • Funds transfer
  • NFC Card Issuance
  • Account Opening
 

Benefits

  • Banking services right at your doorstep
  • No queues
  • Transactions are PIN protected
  • Services are available to both Access Bank and other Bank customers
  • Access to funds anytime even after banking hours (weekends and public holidays)
  • Save cost of going to the branch or ATM
  • Become an Agent today and make extra income
 

Partner With Us – Become an Access Ikaze Agent

Minimum requirements to become an Agent:
  • Certificate of Business Registration
  • Six months latest bank statement
  • Clear copies of business license
  • Two passport photos
  • Business photos inside/outside
  • CRB certificate
  • Board of resolution
  • Copy of Valid Identification
  • Letter from local authority
  • Criminal record
  • Tax Clearance certificate
Click here to view the list of agents and agent locations.
 

Access Ikaze agents can be any of the following:

  • Unregistered business – Individuals
  • Registered businesses – Limited liability companies, Sole proprietorships, Partnerships, Cooperative societies
  • Corporates with retail chains / large distribution network

FREQUENTLY ASKED QUESTIONS (FAQs)

Authorized persons that perform banking transactions on behalf of Access Bank Rwanda.

Everyone – whether one is an Access Bank customer or a customer of another Bank.

Every Agent’s outlet is branded with an Access Ikaze signage. These locations can be verified on our website or through the Access Bank Contact Centre.

  • NFC Card Request
  • Withdraw money
  • Deposit money
  • Funds Transfer
  • Open an account
  • Account Balance Inquiry

  • Account Number
  • One Time Passcode (OTP) sent to your phone number (For customers with normal bank accounts)
  • National ID for Wallet Account Opening and authentication
  • PIN Verification for NFC Card transactions

 

  • A receipt
  • Transaction SMS alert

  • Saves money – no travel costs to the nearest bank branch or ATM point
  • Convenient – no queues
  • Easy to use
  • Secure – transactions are PIN protected
  • Accessibility- Open 7 days in a week

Voice of Customer